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Frequently asked questions
How can I track my order?
After your order is shipped you will recieve a royal mail tracking number. Visit Royal Mail to check on the progress of your order.
When can I expect to recieve my order?
All our products are hand-crafted so allow 1-2 days to fullfil the order, once shipped it's dependent on the delivery you have chosen when placing your order.
Am I able to return my order?
Refer to our refund policy for any equiries about returning your order.
Are your products hand-crafted?
All of our products are hand-crafted individually. We begin making your item within 1-2 days of placing your order.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Which payment methods are accepted?
All accepted payment methods can be found at the bottom of the page.
Contact us
For any additional queries you can contact our team using our email
prettyinchainsinfo@gmail.com